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How to write a website brief (with a template)

A one-page brief gets you better quotes, fewer surprises and a site built around your goals. You don't need technical knowledge, just clear answers to a few questions.

The template

  1. About the business: what you do, who your customers are, and where you work.
  2. The main goal: calls, quote requests, bookings or online sales. Pick one main goal.
  3. Services and areas: every service you want a page for, and the suburbs or towns you want work from.
  4. Features: quote form, booking system, payments, gallery, blog, reviews.
  5. Content: who's writing the copy and supplying photos. This is the most common cause of delays.
  6. Look and feel: two or three sites you like, and what you like about them. Your logo and brand colours if you have them.
  7. Existing site: the address, what's working, and any pages that rank well and must keep their URLs.
  8. Budget and timing: a realistic range and any hard deadline.
  9. Access: who owns the domain, hosting and Google accounts.

Tips

  • Be honest about budget. A good designer will tell you what's realistic.
  • List your competitors so the designer can see what you're up against.
  • Say who will update the site after launch.

See questions to ask a web designer and the small business website checklist.

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