Most website problems come from things nobody asked about at the start: who owns the site, who writes the content, and what happens after launch. Ask these before you sign.
Ownership and access
- Will the domain, hosting and website be in my name?
- Will I get full admin access when it's finished?
- What happens to my site if I stop paying you?
Results
- Can you show me sites you've built that rank on Google and bring in enquiries?
- Will each service and area I work in get its own page?
- Is basic SEO included: titles, headings, schema, speed, Search Console?
Process
- Who writes the copy and supplies photos?
- How many rounds of changes are included?
- What's the timeline, and what could delay it?
- If I have an existing site, how will you protect my current rankings?
After launch
- What are the ongoing costs: hosting, updates, support?
- Can I make simple updates myself?
Get the answers in writing. See how to choose a web designer and how to write a website brief.
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