Every extra field on a form costs you enquiries. Ask only for what you need to call the person back, and get the rest on the phone.
The fields that matter
- Name
- Phone number
- Suburb
- What they need, as a short text box or a simple dropdown
- Email, optional for most trades
- Photo upload, optional, for jobs that are easier to quote from a picture
Where to put it
- On every service page, near the top and again at the bottom.
- On a dedicated contact page.
- Linked from your Google Business Profile. See adding a quote link.
After they press send
- Show a clear thank-you message saying when you'll reply.
- Send the enquiry to an inbox you check during the day, or by SMS.
- Call back fast. The first business to call back often wins the job.
Test it monthly
Forms break silently when plugins update or email settings change. Send yourself a test enquiry once a month and check it arrives.
Stop the spam
A hidden "honeypot" field or a simple spam filter blocks most bots without making real customers solve puzzles.
See the website checklist and click-to-call and call tracking.
Want this done for you? See our website design packages, or get a free audit.